This is not so much a post about progress, but more a rant against bad service.
I like to buy things from local businesses. Big Box stores are always a last choice and except for marine chandlers, I try to buy everything from local sources. Even when it comes to boat parts, I will go out of my way to support a local company (not that there are many around here)
So, yesterday I set off to a local composites place that had been recommended to me. They have been around since before I was born and my Father remembers going there to pick up supplies when he was working on boats after getting out of the Navy in the early 70s.
First off, there are two companies in the building (no I am not going to give names here) and they are separate entities, but linked by their business in supplying composites. The first thing that hit me waking in was how empty the place was.. there was literally one guy in the office complex.
The only gentleman in the offices couldn’t help me either. Due to the business agreement the two companies have, even though he had C/F in stock and ready to go.. he was not allowed to sell me a roll because I was not a business account. No worries, I followed his directions to the other half of the business.
And they wouldn’t help me either. Because I could not commit to buying in any kind of bulk (I only go through a yard or so a week when ‘glassing, and often go weeks without doing any) they wouldn’t order any for me as they did not have it in stock.
Makes you wonder how some businesses stay afloat in these turbulent times.
The good news is.. I found a source that advertises in “good old boat”. While not local as they are all the way in Washington State (I am in NJ) they are still supporting those of us who enjoy working on our boats.